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This forum deals with technical issues, email problems or other support related issues.
why am I disconnected automaticly?
thebunkerparodie
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Bas-Rhin, France
Joined: December 27, 2019
KitMaker: 27 posts
P47 Heaven: 0 posts
Posted: Sunday, July 05, 2020 - 08:24 PM UTC
Hello,

Sometime I got disconnected when I try to navigate through the site,is this normal or not?
Scarred
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Washington, United States
Joined: March 11, 2016
KitMaker: 1,777 posts
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Posted: Sunday, July 05, 2020 - 09:00 PM UTC
Do you mean "logged off"?
barkingdigger
Staff MemberAssociate Editor
ARMORAMA
#013
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England - East Anglia, United Kingdom
Joined: June 20, 2008
KitMaker: 3,975 posts
P47 Heaven: 0 posts
Posted: Monday, July 06, 2020 - 04:09 AM UTC
It depends on where you logged in. If you start at the Kitmaker.net site to log in, it should remember your login as you navigate to any of the subordinate sites (Armorama, Automodeller, the gallery, etc). But if you started by logging in at one of these subordinate sites (such as Armorama.com) and then tried to navigate to the gallery (for example) then it makes you log in again because the new site does not know you were logged in at the other one - it can only see that if you were logged in at the top of the site "tree" at Kitmaker.net.

Hope this helps!
thebunkerparodie
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Bas-Rhin, France
Joined: December 27, 2019
KitMaker: 27 posts
P47 Heaven: 0 posts
Posted: Tuesday, July 07, 2020 - 11:18 PM UTC
I use firefox 52 on windows xp ,can it hav einfluence on this problem?
barkingdigger
Staff MemberAssociate Editor
ARMORAMA
#013
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England - East Anglia, United Kingdom
Joined: June 20, 2008
KitMaker: 3,975 posts
P47 Heaven: 0 posts
Posted: Wednesday, July 08, 2020 - 01:12 AM UTC
I have no idea if that would cause the issue. But I do know that all the different sites started out as separate websites, and were pulled together under the Kitmaker umbrella, which is why logging in to Kitmaker.net to stat allows you to stay logged in as you go between sites.

Do you get logged out going between different parts of Armorama - say between "Forums" and "Reviews"? Or just when going between say Armorama and Automodeller?
thebunkerparodie
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Bas-Rhin, France
Joined: December 27, 2019
KitMaker: 27 posts
P47 Heaven: 0 posts
Posted: Wednesday, July 08, 2020 - 03:36 AM UTC
I get logged out when I'm at armorama 1st page
barkingdigger
Staff MemberAssociate Editor
ARMORAMA
#013
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England - East Anglia, United Kingdom
Joined: June 20, 2008
KitMaker: 3,975 posts
P47 Heaven: 0 posts
Posted: Wednesday, July 08, 2020 - 12:17 PM UTC
So you log in to Armorama and then it logs you out before you try to go anywhere else? Or does it log you out when you try to go to another page? If so, what page are you going to when it logs you out?
firstcircle
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England - South East, United Kingdom
Joined: November 19, 2008
KitMaker: 2,247 posts
P47 Heaven: 0 posts
Posted: Thursday, July 09, 2020 - 09:36 AM UTC

Quoted Text

I use firefox 52 on windows xp ,can it hav einfluence on this problem?



I think probably XP is no longer receiving Windows updates which could lead to potential security and incompatibility issues. That might be having an effect. Are you able to visit the site using anything else, like a PC with Windows 7, or a mobile phone?